Ecwid – CRM software is a system that enables Ecwid Vendor to make the relationships with customers and prospects to manage sales or sustain long-term profitability. It also aggregates streams of customer data and their sales data to surface insights that help you make better business decisions.

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  • Easy To Setup
  • Seamlessly
  • TIme Saving
  • Elegant customer profiling
  • Boost sales opportunities
  • Forecast sales efficiently
  • Monitor your customer’s profile regarding personal & sales
  • Accelerate data collection.
  • Manage customers by its own vendor

Key features of a Vendor – CRM software:

  1. Customer Management
  2. Order Management
  3. Sales Management
  4. Reports and Dashboards
  5. Mobile Friendly
  6. Offers/Discount Management
  7. Appointment Management
  8. Special Notes Module for customer
  9. Support-Ticket

Top 5 Factor of Vendor-CRM software?

Analytics: The software must be more than a platform that saves your Customers & Orders data. It must effectively gather, consolidate and analyze data so you can make powerful business decisions.

Customization: It is essential for your software to be flexible and configurable according to the unique workflows of your business. Having control over your data and approvals, among others, is important.

Scalability: It should support your business as it grows so you won’t have to transfer to another software.

Ease of use: Easily understand by any vendor and customers without any issues.

Mobile support: When the team member is outside of the office and needs to do some changes so mobile supported site is help to completing those changes.

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