Ecwid – CRM software is a system that enables Ecwid Vendor to make the relationships with customers and prospects to manage sales or sustain long-term profitability. It also aggregates streams of customer data and their sales data to surface insights that help you make better business decisions.
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- Easy To Setup
- Seamlessly
- TIme Saving
- Elegant customer profiling
- Boost sales opportunities
- Forecast sales efficiently
- Monitor your customer’s profile regarding personal & sales
- Accelerate data collection.
- Manage customers by its own vendor
Key features of a Vendor – CRM software:
- Customer Management
- Order Management
- Sales Management
- Reports and Dashboards
- Mobile Friendly
- Offers/Discount Management
- Appointment Management
- Special Notes Module for customer
- Support-Ticket
Analytics: The software must be more than a platform that saves your Customers & Orders data. It must effectively gather, consolidate and analyze data so you can make powerful business decisions.
Customization: It is essential for your software to be flexible and configurable according to the unique workflows of your business. Having control over your data and approvals, among others, is important.
Scalability: It should support your business as it grows so you won’t have to transfer to another software.
Ease of use: Easily understand by any vendor and customers without any issues.
Mobile support: When the team member is outside of the office and needs to do some changes so mobile supported site is help to completing those changes.
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