Refund Policy:
In order to provide quality work and client experience to our clients across the globe at Maven Infotech we have established a considerate cancellation & refund policy.
- Clients cannot directly cancel or modify an existing order on our website.
- If you wish to cancel or make amendments to an order that hasn’t yet started, please email us within 2 days of the project start date. We will be happy to assist you:
Email: info@maven-infotech.com - If a project is canceled within 2 days of starting, we will retain 25% of the payment as a project setup cost and refund the remaining amount.
- Refunds are not available for work that has already been completed.
- If a project is terminated on a mutual basis, the client retains control of all completed work, and any payment for further development becomes void. No prior payments or deposits will be refunded.
- No refunds will be issued once the client approves mockup designs or project details and makes an initial payment, after which the project moves into the development phase.
- Partial refunds are not available for projects that are in progress during a milestone phase.
- Special promotional offers, marketing services, and limited-time deals are non-cancellable and non-refundable.
- Hosting, SEO, digital marketing, maintenance support, and ongoing (hourly/monthly) service packages are non-refundable. However, the client may cancel these services with a 30-day written notice.
- Deposits or payments for projects that are abandoned or remain inactive for more than 30 days will not be refunded.
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